Privacy Policy

  • Introduction

Welcome to DreamsAI Innovation Private Limited ("we," "our," or "us"). Protecting your privacy and maintaining the security of your personal information is a top priority for us. This Privacy Policy is designed to explain how we collect, use, disclose, and safeguard your personal information when you use our Edtech platform and related services.

  • Information We Collect

a. User-Provided Information: We collect the following types of personal information when you sign up for an account, use our services, or interact with our platform:

  • Account Information: Your name, email address, and a secure password to create and access your account.
  • Profile Information: Information you provide to personalize your user profile, which may include a profile picture, date of birth, and contact information.
  • Payment Information: If you make payments on our platform, we collect payment information, such as billing address, credit card details, or other payment methods.
  • Communication Data: We may store records of your interactions with us, including messages, emails, or any other form of communication.
  • User-Generated Content: Any content, such as assignments, notes, or comments, you create or upload while using our services.

b. Information Automatically Collected: When you use our platform, we automatically collect certain information, including:

  • Technical Information: Your IP address, device type, browser type, operating system, and device identifiers.
  • Usage Information: Data on how you interact with our platform, such as the pages you visit, the content you access, and your engagement with our features.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our platform and gather analytics data. You can manage your cookie preferences through your browser settings.
  • How We Use Your Information

We use the collected information for the following purposes:

  • Providing and Improving Services: To deliver our services to you, personalize your experience, and continuously enhance our platform.
  • Communication: To contact you regarding important updates, support, and promotional messages, with your consent.
  • Research and Analytics: To conduct research, analyze usage patterns, and improve our services.
  • Payment Processing: If applicable, to process payments securely.
  • Legal Compliance: To comply with legal obligations and respond to legal requests.
  • Sharing Your Information

We may share your personal information under certain circumstances:

  • With Your Consent: We may share information with third parties when you explicitly consent to such sharing.
  • Legal Compliance: We may share data when required to comply with applicable laws, regulations, or legal processes.
  • Protection of Rights: To protect our rights, safety, and the rights and safety of others, we may share information to prevent fraud, security breaches, or violations of our terms of service.
  • Business Transfers: In the event of a merger, acquisition, or other business transfer, we may transfer your information as part of the transaction.
  • Data Security

We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, it's important to note that no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

  • Your Choices

You have several rights regarding your personal information:

  • Access and Update: You can access and update your personal information through your account settings.
  • Deletion: You can request the deletion of your account and associated data by contacting us.
  • Opt-Out: You can opt out of receiving promotional communications from us.
  • Cookies: You can manage your cookie preferences through your browser settings.
  • Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes, and the updated policy will be effective immediately upon posting.

  • Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@shikshaml.com